* Account Management - Turnover Management (Sell-in): - Effectively manage sales turnover and drive growth in assigned accounts. - Maintain account spending within target limits. - Ensure overall customer profitability aligns with company objectives. - Monitor sell-out performance to contribute to the product line. - Manage display share at assigned accounts. * Sales Opportunity Development: - Develop Joint Business Plans with customers to increase sales. - Identify opportunities through competitor and market analysis. - Discover potential through the development of new services or products. - Increase the company's product presence in the customer's portfolio. - Collaborate with Product Managers and the Marketing team to plan and execute strategies. - Conduct market visits to evaluate the situation and provide feedback to the team. * Bad Stock Management: - Utilize PSI information to forecast accurately. - Responsible for maintaining healthy inventory levels at customer warehouses. - Manage orders, deliveries, and ensure timely fulfillment. - Coordinate with the Service team to support the warranty process for retailers. * Customer Care: - Maintain regular contact with customers, building and leveraging relationships. - Provide prompt feedback and resolution to customer concerns. - Conduct customer evaluations and reviews. - Other tasks as assigned by the Line Manager
