This is 8-month contract position. 1. Order management - Order entry, order confirmation - Follow up on order confirmations (goal all confirmations in place within 24h) - Communication with customers and operations on order confirmations - Communication internally to get an understanding of background to changes in orders - Communication with customers on changes to orders (“early warning”) - Support to customers with sample orders
2. Vendor Managed Inventory (VMI) management - Close coordination with customer around management and alignment of max and min levels. - Close monitoring of VMI consumptions and changes in customer forecasts. Close dialogue with operations around outlook and changes. - Booking orders for replenishment. - Very good experience in working with customer order management tools. - Management of aged products according to customer contracts.
3. Documentation/Administration - Archiving orders and other relevant documentation - Understanding of business processes/quality systems – ensuring that we work in alignment with our processes. - Creating monthly sales reports per customer to be distributed to customer purchasing and sourcing. - Alignment on customer forecasts with customers; Key Account Managers (KAMs) and planning. - Alignment on upcoming product launches and corresponding ramp volume requirements with KAMs, project managers and customers.
