Mức lương
10 - 12 triệu
Ngành nghề
Hạn nộp hồ sơ
ĐÃ HẾT HẠN
Địa điểm
- Kinh nghiệm: Từ 0 - 1 năm
- Chức vụ: Nhân viên
- Yêu cầu bằng cấp: Trung học
- Số lượng cần tuyển: 1
- Yêu cầu giới tính: Nam, Nữ
- Độ tuổi: từ 18 - 32 tuổi
- Hình thức làm việc: Hợp đồng
MÔ TẢ CÔNG VIỆC
- Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint, ... - Providing accurate, valid, and complete information by using the right tools, methods, and processes. - Ensuring a high level of customer service and a positive guest experience. * Working time - Working schedule: 24/7, 2 days off per week, arranged by team leaders. - Day Shift: 7:00 – 16:00; 9:00 – 18:00; 12:00 – 21:00; 13:00 – 22:00. - Night Shift: 19:00 – 4:00; 20:00 – 5:00; 21:00 – 6:00; 22:00 – 7:00.
QUYỀN LỢI ĐƯỢC HƯỞNG
* Income: - Base salary: 7.500.000vnd/month. - Meal Allowance: 500.000vnd/month. - Complexity allowance: 1.000.000vnd/month (If you handle Inbound call). - Monthly KPI incentive: 900.000 – 1.200.000vnd. * Location: Tower 1, One Hub Saigon, Lot C1-2, D1 Street, Saigon Hi-tech Park, Thu Duc City, Ho Chi Minh City, Viet Nam.
YÊU CẦU CÔNG VIỆC
- Graduated equivalent Majors is an advantage. - Fluency in English (Speaking, listening, writing, and reading) - working 100% English.
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GIỚI THIỆU CÔNG TY
Concentrix, an American business services company specializing in customer engagement and business performance. Concentrix was a subsidiary of SYNNEX Corporation (NYSE: SNX) since 2006 and went public as an independent company on Dec 01 2020, trading on NASDAQ as CNXC. Concentrix is headquartered in Fremont, California. Concentrix provides services within 10 industries: Automotive, Banking and Financial Services, Consumer Electronics, Energy and Public Sector, Healthcare Services, Insurance, Media and Communications, Retail and eCommerce, Technology, and Travel, Transportation and Tourism