MÔ TẢ CÔNG VIỆC
* MISSION OF THE POSITION - A Personal Assistant is responsible for performing administrational and secretarial duties to Executive Office and General Manager. * MAIN RESPONSIBILITIES - Maintain the strictness confidentiality on all matters relating to Hotel, including all other internal matters directed to the General Manager’s Office and the Hotel. - Provide full PA and secretarial assistance to the General Manager, including preparation of correspondence, screening telephone calls and organizing appointments, - Liaise with Department Heads and associates in relation to necessary follow-up on queries, deadlines, requests and special functions instigated by the General Manager. - Liaise with the Executive Committee members to ensure reporting deadlines to Division/Regional Offices and Owners Representatives are met. - Coordinate Monthly Management Report to ensure Regional deadlines are met. - Attend and transcribe minutes of weekly Department Heads Meeting for distribution to Department Heads. - Coordinate travel arrangement for the General Manager, Excom and Department Heads as requested. - Draft Guest Questionnaire responses to be approved and signed by the General Manager. - Assist Department Heads with preparation of correspondence in answer to guest queries and complaints. - Maintain an efficient filing - Represent the General Manager’s Office at guest/staff functions as required. - Coordinate and allocate overflow work amongst hotel secretaries. - Assist in preparing the yearly Budget documents. - Sort and distribute daily mail and coordinate courier services - Liaison for office equipment and maintenance requirements (i.e. copier, printers), including control and cost containment of Executive Office stationery supplies. - Ensure compliance with legislated health and safety requirements within the workplace. - Comply with all Corporate and Hotel Standards and Procedures. - Actively promote a work environment, which cares for guests and associates alike. - Prepare “Manager on Duty” roster. - It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.