- Team Leadership: + Lead and mentor a team of Pre-Sales Specialists. + Foster a collaborative and customer-focused culture within the Pre-Sales team. - Customer Consultation and Support: + Provide technical expertise and guidance to the team when advising customers on network device and Wi-Fi SMB solutions. + Address escalated customer inquiries and ensure the team proposes suitable technical recommendations. - Market Analysis: + Oversee the monitoring of market trends within the enterprise network and Wi-Fi equipment sector. + Lead efforts to keep the team informed about competitor products and conduct comparative analyses with our offerings. + Collorate with MKT Team to give idea for our solutions/highligh functions to make marketing materials such as: Flyer, Catalogues, online materials on social media,… - Sales Department Support: + Collaborate closely with the sales team to understand customer needs and ensure the team proposes technically sound solutions. + Participate in high-level discussions and negotiations with clients to finalize contracts. + Support the bidding work, including technical issues solving on the bid opening site, and achieve the target together with the sales staff - Training and Education: + Promote of TP-Link Products/Solutions to partners including disty, SI, resellers, introducing the advantages and highlights of our products and solutions. + Develop and enhance product documentation to support the sales team's understanding of our products. + Coordinate and lead training sessions for the Sales team regarding new products and solutions. - Technical Proficiency: + Ensure that the Pre-Sales team possesses in-depth knowledge of our network and Wi-Fi equipment products and solutions. + Provide guidance on conducting tests and demonstrating solutions effectively to clients.
