- Be the communication point between client and internal stakeholders for any matters related to operation including hiring, onboarding, resigning, propose resource planning in case of resignation, IT… - Provide all admin support (training material preparation, to operation to ensure no interruption in operation. - Build the contest scheme (by cooperate with Data Analyst and Operation Manager for performance insight), organize the monthly, quarterly contest ceremony. - Work with client to align on the contest budget (sponsor by client), suggest the rewards items, rewards purchase, collect all reward invoice for payment proof as client policy. - Provide the phasing budget spent vs PO approved and released on weekly basis. Alert to client for any risk of underspent or overspent budget on weekly basis and recommend actions to avoid underspent or overspent budget. - Other tasks to support operation if required.
- Kinh nghiệm: Từ 5 - 6 năm
- Chức vụ: Quản lý
- Yêu cầu bằng cấp: Cao đẳng
- Số lượng cần tuyển: 1
- Yêu cầu giới tính: Nam, Nữ
- Độ tuổi: từ 26 - 36 tuổi
- Hình thức làm việc: Toàn thời gian
- College or university graduation - At least 1 year experience in the same position - Experience in Call Center is an advantage - Good at team and people management skill - Planning, analysis and reporting skills
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Concentrix, an American business services company specializing in customer engagement and business performance. Concentrix was a subsidiary of SYNNEX Corporation (NYSE: SNX) since 2006 and went public as an independent company on Dec 01 2020, trading on NASDAQ as CNXC. Concentrix is headquartered in Fremont, California. Concentrix provides services within 10 industries: Automotive, Banking and Financial Services, Consumer Electronics, Energy and Public Sector, Healthcare Services, Insurance, Media and Communications, Retail and eCommerce, Technology, and Travel, Transportation and Tourism