Mức lương
Thương lượng
Ngành nghề
Hạn nộp hồ sơ
07/03/2025
Địa điểm
- Kinh nghiệm: Từ 0 - 1 năm
- Chức vụ: Nhân viên
- Yêu cầu bằng cấp: Cao đẳng
- Số lượng cần tuyển: 1
- Yêu cầu giới tính: Nam, Nữ
- Độ tuổi: từ 22 - 36 tuổi
- Hình thức làm việc: Toàn thời gian
MÔ TẢ CÔNG VIỆC
- Listen call recording/ real time agent consult to conssumer. - Quality scoring agent calls - Detect and record non-compliance found. - Proposed report and training plan for agents - Coordinate with Trainer and Teamlead to coach and train agents - Propose solution to improve call quality and sales efficiency - Other tasks assiged by OM
QUYỀN LỢI ĐƯỢC HƯỞNG
YÊU CẦU CÔNG VIỆC
- At least 6 month experience in QA/QC possition - Knowledge and experience in telesales - Have sense to detect and regcognize non-compiance behavior. - Experienced in training and coaching is a plus - Skilled in analyzing records to provide problems and solutions. - Ability to communicate and inspire employees.
CÁCH NỘP HỒ SƠ
Địa chỉ: 06th FL, QTSC 9 Building, Quang Trung Software City, Tan Chanh Hiep Ward, Dist 12, Quận 12, Hồ Chí Minh
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GIỚI THIỆU CÔNG TY
Concentrix, an American business services company specializing in customer engagement and business performance. Concentrix was a subsidiary of SYNNEX Corporation (NYSE: SNX) since 2006 and went public as an independent company on Dec 01 2020, trading on NASDAQ as CNXC. Concentrix is headquartered in Fremont, California. Concentrix provides services within 10 industries: Automotive, Banking and Financial Services, Consumer Electronics, Energy and Public Sector, Healthcare Services, Insurance, Media and Communications, Retail and eCommerce, Technology, and Travel, Transportation and Tourism
Việc làm cùng nhà tuyển dụng
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