Quận 2 - Customer Service Executive (Inspection Service) Bureau Veritas Consumer Products Services Việt Nam

- Receive, check the booking information. Update procedures, contact with customers to ensure the booking process information in accordance with procedures prescribed by each customer - Quotations for each customer request and payment tracking system to update IBMS if necessary - Convey accurate, timely, and complete customer requirements for stakeholders - Answers questions, complaints, complaining customer/ supplier/ factory - Responsible for contacts and prepare the required documents such as technical documentation from customers , control samples , sample reserved ... - Exposure , meet and discuss with customers , factories when directed by upper management * Working time: Monday- Saturday: 08:00~17:00 * Working location: 648 Nguyen Thi Dinh, Thanh My Lơi, Thu Duc City, HCM City

- Knowledge of Microsoft Office ( MS Office - Word / Excel / Power Point ) - Have a basic knowledge of customer service - Good communication (direct / email / phone ), be polite demeanor, confidence - Use good English (speaking/ reading/ writing) - Handling situations better - Working with high pressure, organize the good work