Researcher VIETNAM CONCENTRIX SERVICES COMPANY LIMITED

As a User Researcher, you will be responsible for research goals through project management and delivery of actionable insights which integrate into client's product design practice - Oversee the design and execution of usability testing for client's Design Studio - Conduct qualitative research through discussion guide development and moderation - Present research findings and translate them into actionable recommendations using MS PowerPoint - Support the user research team on any other ad-hoc projects - Work cross-functionally with relevant stakeholders (Product Managers, UX Designers), vendors and other collaboration

14 ngày phép năm Bảo hiểm full lương Thiết bị

- At least 2 years’ working in a research or insights agency in a QUALITATIVE research role with knowledge or understanding of QUANTITATIVE research - Expertise in designing and conducting qualitative research through a variety of methods e.g. Ethnography, In-depth Interviews (IDIs), Focus Group Discussions (FGDs) and Online Communities/Diaries - Experience in Concept Testing, U&A (Usage & Attitude) and Usability Testing studies using Usability Testing tools - Competent in data visualization and storytelling in MS PowerPoint from multiple data sources synthesis - Strong Project Management capabilities, managing timelines and stakeholder communication - Fluent in written and spoken English and local language - Independent & a self-starter, taking initiative to keep relevant partners in the loop - Required skill(s): Advanced computer navigation skills, MS Office - Familiar with using Lazada, Shopee and other competitor ecommerce brands - Experience with user behaviour in ecommerce or digital products is good to have