- Receive service request information from Account Manager, interact with customers to get requests from them. - Make proposals (ideas, implementation directions, solutions, ...), quotes suitable for businesses. - Present ideas and offer services to corporate clients. - Negotiate contracts and bring the best solutions for customers and the company. - Monitor project completion progress, requirements checklist, and quality committed with customers. - Build and maintain relationships with existing customers to up-sell at the end of the campaign or expand new customers. - Solve project problems with the coordination of the team. - Coordinate with the SEO Content team to bring the best experience for customers. - Evaluate performance and report to customers monthly. - Track budgets; notify manager of client requests that fall outside of scope. - Report to the Account Manager in charge of work progress.
