- Develops international business (import – export, forwarding) and trucking - Develops a business plan and sales strategy for the market that ensures attainment of company sales targets and profitability. - Initiates and coordinates development of action plans to penetrate new markets. Therefore, assits in the development and implementation of marketing plans. - Apply product knowledge to develop enhanced solutions for the customer improving customer satisfaction while improving revenue/margins for our client’s company. - Work cohesively with all internal subject matter experts including Sales, Transportation Management Center Operations, Supply Chain Excellence, Finance. - Develop and manage field support teams including staffing and workload planning. - Develop field support strategies, measures and performance. - Provide new customer implementation support. - Develop and manage corrective actions and continuous process improvement in addition to standardized work processes. - Establish and maintain effective relationships with customers and gains their trust and respect. - Negotiate with customers as new opportunities are identified, priced, negotiated and implemented. - Develop saving opportunities for our client and customers. - Perform other tasks as assigned by Director
