- Co-design, deploy, manage, optimize, and automate application infrastructure (using IaC processes) on public/private cloud (Azure, GCP, AWS, …) - Manage service request/change plus anticipate/manage/troubleshoot system and applications issues. - Provide & support for automation/improvement initiatives. - Maintain documents, procedures, and technical guides. - Provide direct and indirect support to customers (internal or external); - Understand customer demands and propose best solutions. - Provide cross-training for other team members.