Customer Service (Chinese) SGS Vietnam Ltd.

- Receive sample, check TRF & sample size

- Register job no. (VNHL & BOSS no.), prepare SO and send SO, PI to client.

- Clarify unclear information of KAM program.

- Check client payment status (contract or in advance) and follow debt.

- Handle client queries (collect info from related team).

- Handle revised report as client request.

- Handle internal query on order status.

- Monthly/ Weekly summary for account handling

- Other assignments upon getting request.

- University graduated

- Good at Chinese

- At least 6 months experience in related field

- Good communication and reporting skill

- Office computer: good

- With skill of customer service is preferred