Customer Service Executive (Product Service - Hardline) Công ty TNHH TUV SUD VIETNAM

- Monitor and track the progress of the jobs by following up with Customers for samples and test reports. - Prepare Check list as per buyer norms / protocols - Send test report to customers - Interface with customers job status, and handle enquiries - Maintain and upkeep laboratory records and documentations - Follow the samples status from subcontract - Be responsibility for activities in the Customer Service Section as authorized or assigned by the Manager. - Report all activities to Lab Manager

- Working in an international dynamic and friendly environment - 15 annual leave per year, 15 paid sick-leave per year - 13th-month salary, bonus based on performance and business result - Social insurance, health insurance, unemployment insurance base on full basic salary (Vietnamese Law) - Insurance benefit package (Accident insurance 24/7, Health care insurance, Business travel insurance), annual health check - Free parking (bicycle, motorbike, car) - Ad-hoc staff engagement events, team-building activities, company trip - Participate in the company’s training programs, LinkedIn Learning license holder (fee supported by company base on company’s policy)

- Bachelor’s Degree in Chemistry or its equivalent - Experience in Furniture industry with at least 1 years relevant experience in testing service - Knowledge of testing and ISO17025 is an added advantage - English communication with B level or equivalent, - Result and service-oriented individual who possesses initiative and good communication skills - A proactive team player but with the ability to work independently in challenging projects and timelines