- Respond to customer requests and inquiries via emails, live chat, messages, and outbound calls as needed. - Analyze customer requirements in order to improve customer relationships and experiences. - Collect customer feedback from various sources, such as surveys. - Determine risks associated with various approaches to business process change. - Implement business process improvement solutions to ensure the efficiency of customer service operations. - Give suggestions for how to improve processes. - In the system, record customer requests and follow-up actions. - Assist in the implementation of customer service channels and solutions for dealing with customer issues.
VIP Mức lương
9 - 14 triệu
Ngành nghề
Hạn nộp hồ sơ
30/06/2025
Địa điểm
Tin tuyển dụng này đã hết hạn hoặc ngừng nhận hồ sơ. Xem các việc làm liên quan.
- Kinh nghiệm: Không yêu cầu
- Chức vụ: Nhân viên
- Yêu cầu bằng cấp: Cao đẳng
- Số lượng cần tuyển: 1
- Yêu cầu giới tính: Nam, Nữ
- Độ tuổi: từ 22 - 25 tuổi
- Hình thức làm việc: Toàn thời gian
- Lượt xem: 0
MÔ TẢ CÔNG VIỆC
QUYỀN LỢI ĐƯỢC HƯỞNG
Enjoy holidays as prescribed, birthday, travel, teambuilding,.. Salary review twice a year, Bonus regime for holidays and New Year according to regulations, 13th month salary
YÊU CẦU CÔNG VIỆC
- POD customer service experience is preferred. - Excellent English listening, writing, and reading skills; excellent problem-solving abilities - Excellent communication and negotiating skills - Mindset for Customer Service proactive, dynamic, honest, cautious, and teamwork - Capable of working under high pressure
Việc làm liên quan
Xem tất cả
GIỚI THIỆU CÔNG TY
- Địa chỉ: 213 Chu Văn An, Phường 26, Quận Bình Thạnh
- Quy mô công ty: 25-99
- Đang tuyển: 0 việc làm
CANAWAN PTE. LTD. is a leading company in POD industry starting with the mission of providing you with the ultimate experience through exceptional service.
We have spent years finding the best factories to produce your own favorite design as we believe that each item becomes much more meaningful than ever when you have a voice in it.
We are proud to be growing in our own way every single day, knowing exactly that we are all about you and your happiness, just let us stay by your side and we will make it right.