- Develope and implement export sales strategy. - Seek out and manage international customer sources. - Have experience in finding International Customers & participating in International Trade Fairs. - Improve and optimize sales process and handle customer complaints. - Manage, assign tasks, and train in knowledge and skills (customs, forwarder, tax, ...) for sales staff. - General management of staff, costs, ensure the achievement of set sales targets. - Track and update master-data, make weekly and monthly reports to track the progress of completing sales goals. Analyze difficulties and obstacles and offer solutions to improve sales for the following periods - Thorough understanding of products, production processes and specifics of the metal packaging industry. Coordinate with other departments to ensure production schedule and delivery time. - Manage, negotiate and implement contract. Monitor sales revenue, inventory, payment progress, contract performance progress - Keep in regular contact, maintain and develop good relationships with current customers. - Maintain and develop a database of potential and current customers - Follow up, manage customer feedback and provide after-sales services. Ensure customer satisfaction to facilitate future sales transactions - Analyze SWOT of the market
