Front Office Manager KHÁCH SẠN SANOUVA SÀI GÒN

- Plan and implement the duties of the front desk department. - Organize and assign work to supervisors and employees in the department. - Check guest room prices on the system to ensure that the information is updated correctly according to promotions, peak seasons, etc. - Regularly check the dress, style and working attitude of the employees in the department. - Urging, inspecting, monitoring and evaluating the performance results of the employees in the department. - Support front desk staff to welcome group guests, loyal guests, long-term guests, ensuring guests are always satisfied. - Build a good relationship with the staff in the department and with other departments in the hotel. - Participate in conferences, seminars, training courses on reception. - Participate fully in meetings with hotel management. - Organize regular and irregular meetings of the front desk department to announce the work, announce new regulations - policies... - Support hotel management with administrative tasks. - Make reports according to hotel regulations. - Perform other tasks when requested by the director or investor. * Benefits: - A provided meal per shift - Social and health insurance - Annual health check - Get on-the-job training from experienced and qualified staff - Basic salary, allowance, bonus based on monthly revenue, bonus on holidays, 13th month pay - Uniform and allowance for parking fee - Receive a rewarding incentive according to the capacity - A permanent job - Promotion opportunities - Receive special benefits offered to employees of Sanouva Hotel

- At least 3 years experience in a similar position. - Graduated vocational school/ College/ Bachelor’s degree specialized in hospitality - Good-looking, agile form. - Good English communication skills - Proficiency in office computer - Knowledge of hotel management software - Communication skills, work coordination skills, teamwork skills. - Skill in handling complex situations, resolving complaints professionally and effectively; - Effective time management and supervision skills.