IT Application Support Công ty cổ phần CTNET

First responders to customers as automotive big brands via phone and ticket system. First responders to suppliers Handling Tickets, Inquiries, Checking Monitoring & Alarming Restart and Repair Processing of Correction Service Evaluation of Monthly Reports Coordinate with L2 team Onboarding new customers (interface...) and customer handbook.

Why BOSCH? Because we don't just follow trends, we create them. Because together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work. Benefits and Career Opportunities    Working in one of the Best Places to Work in Vietnam    Join a dynamic and fast growing global company (English-speaking environment)    13th-month salary bonus + attractive performance bonus (you'll love it!) + annual performance appraisal    100% monthly basic salary and mandatory social insurances in 2-month probation    Onsite opportunities: short-term and long-term assignments    15++ days of annual leave + 1 day of birthday leave    Premium health insurance for employee and 02 family members    Flexible working time    Lunch and parking allowance    Various training on hot-trend technologies/ foreign language (English/Chinese/Japanese) and soft-skills    Fitness & sport activities: football, badminton, yoga, Aerobic    Free in-house entertainment facilities and snack    Join in various team building, company trip, year-end party, tech talks and a lot of charity events

Bachelor’s degree in Computer Science/ Data Science/ IT/ Business Administrator/ Geodesy/ Mapping/ Physics Service Operation / Software Support / Application Support + Ticket System Management: 1, 2 years experience (Ticketing, Customer Supplier (B2B) Communication) Database knowledge Experience with one of following platforms is preferable Grafana, Icinga Zabbix, Influx Experience in documentation is preferable English communications skills at business level Be proactive, Be able to self study, Be able to lead others and lead yourself Nice to have Process knowledge experience such as ISO 20000