IT Executive EXO Travel Vietnam

The IT Executive is responsible for supporting IT Manager in administering and managing all servers including Windows, application and database servers to ensure business application are running and able to service securely and effectively. Responsibilities:    ● Perform regular maintenance on IT system to ensure the daily business activities run smoothly ● Support IT Manager to find solutions to improve system performance, security ● Support IT Manager to make a disaster recovery plan and implement network security ● Support all users when they have trouble about using applications ● Support users about using office equipment like printers ● Support (fix, guideline) users about system, mail, internet issue, hardware, …  ● Create local user account and setup a new computer for a new staff ● Setup presentations for users and managers when they require ● Upgrade and reinstall a computer for senior staffs ● Work closely with users, and provide support per request from various users. Investigate and troubleshoot issues ● Work closely with IT HO/CTO, implementing policies and procedures locally ● Fully on Google, implementing, training, and supporting EXO users working in a Google environment.

● Work in a friendly working environment and good team building activities ● 18 days of annual leave and can be carried to the next year ● Parking fee support ● Health insurance and accident insurance since signing the first labor contract ● Other benefits according to the festive seasons will be shared at the interview ● Flexible working style, can work from home or at the office ● Participate in all online training programs of the whole EXO Group ● Priority pricing policies for family’s trips. ● 13th month salary up to the business performance of each year.

● Bachelor’s Degree in IT, Computer Science or related field ● At least 01 year working experience in the same position ● Proactive, organized, resourceful and detail-oriented ● Good command of both written and spoken English ● MCSA, CCNA is an advantage ● Knowledge of the Google environment is a plus ● Understanding/ interest of sustainability and responsible tourism is a plus ● Interest and/or experience in the travel industry  ● Understanding of sustainability and responsible tourism is a plus. Skills:   ● Work independently, under pressure, with time constraint and with minimum supervision ● Fast learner and self-taught ● Motivated, hardworking and able to learn new technologies quickly ● A team player with a positive and dynamic personality ● Be able to suggest improved ways of working to positively impact people’s life and the environment