IT Specialist Công Ty TNHH Điều Intersnack Việt Nam

- In-charge of managing the Company’s IT infrastructure through the service providers in setting up, managing and troubleshooting the technology systems in the Company - Review diagnostics and assess the functionality and efficiency of systems - Able to offer technical support to employees and troubleshoot computer problems - Anticipate and report the cost of replacing or updating computer items - Have a sound knowledge of network security of office internal computer, server management and able to manage a complex network infrastructure to work with 2 other regional locations - Able to manage and implement IT project plans as & when required - Working closely with the service providers to support: + Managing and maintaining the Company’s technological system like servers, computers, smartphones, firewalls, routers and other portal devices + Ensuring that Company devices interconnect with file servers, VPN, emails, financial systems and other server applications + Ensuring the maintenance of firewall and checking for periodic updates for any possible vulnerability or recognize suspicious intruders + Installing, upgrading and managing software and hardware on company devices + Managing all software licenses and ensuring renewals are made timely + Managing an inventory of all company technology assets + Ensuring backups and synchronization of all systems are performed timely + Evaluating and recommending software & hardware purchases to internal stakeholders & the external service providers - Providing training to staff on using hardware, software, web usage and creating awareness programs on cybersecurity & vulnerability - Working closely with IT service providers in regional offices (Singapore, India & Vietnam) in managing company’s technological devices, ensuring uniformity in IT policies and equipment in all locations. - Attending to enquiries from Company’s Group as and when required. - Understanding their needs and work towards a common objective in implementing the IT requirements of the future.

* Hard skills: - Degree or PostGrad Dip in Computer Science / Engineering, Information Technology or equivalent - Strong analytical, diagnostic and problem-solving skills - At least 5 Years of IT coordinator experience or related role - Knowledge in Microsoft Windows Server Operating System, TCP/IP, DNS, and troubleshooting of system issues - Expertise in IT tools and concepts, such as operating systems and solid knowledge of LAN/WAN configurations * Soft skills: - IT Savvy and passionate about technology and its advancement - Good interpersonal and communication skills (written, verbal and presentational) - Able to cope with a pressurized environment - Able to work with technical and non-technical personnel at all levels - Resilient, flexible, Adaptable and manage change positively