1. Application Support: Having knowledge and support user problems on MS SQL Query, MS Windows 10, PC hardware Installation and Troubleshooting. PC hardware Installation and Troubleshooting. ETP Application Support will be given a training on ETP POS.
2. Store Project: Having knowledge and support user problems on Store Network setup (LAN , Cabling). Coordination with Local Internet Service Provider for Connection installation at Stores.
3. Head Office Application Support: Having knowledge & support user on SAP Logistic process. Supporting end-user (MS Office, Antivirus, Windows setup). Tracking system status: Local network access, internet access, server, email services, etc. Cooperating with Admin Dept. and vendors to provide device repairing service as well as warranties. Coordinating with outsourcing team to support users and troubleshoot network issues.
