Japanese Interpreter (Medical)/ Phiên Dịch Viên Tiếng Nhật (Y Tế) FV HOSPITAL

* General purpose of the position: - Be the Translator and Interpreter between FVH Staffs and Japanese patients for any matter (admissions, consultations, insurance, etc…) * Assist Japanese patient during their visit at FV - Welcome and guild new Japanese patient - Help them to fill registration form - Guild them to use the patient card and advice them to book appointment before coming - Assist Japanese patient during their visit at FVH - Support FVH information for Japanese patients - Escort patient to go to the right department for consultation - Escort patient for doing the test that prescript by doctor - Escort patient for buying the medicine if any * Translation/ interpretation - Translate between doctor and patients and vice versa: - Translate what patients said about her/ his disease - Translate all information about the diagnosis/ treatment given by doctor - Interpreter all information (Admission procedure, insurance, pre- op, discharge, re-consultation, medication…) provided by FVH staffs to Japanese patients - Translate all notice or information when required * Phone duty - Responsible for handling a duty phone - Responsible for interpreting between FVH staffs and Japanese patients when needed (especially during the night and the weekend) * Others task - Report - Make weekly report of translating and interpreting activities - Undertake other tasks as may be required from time to time by Patient Services Manager - Work with Marketing department to check the brochures, advertisements, which were translated into Japanese language

- Qualification: Bachelor's Degree in Japanese. - Experience: At least 3 years experienced as similar position * Skills and knowledge: - Strong network with internal and external organizations - Worked successfully with a diverse group of people - Mastery of organizational skills - Have a sense of Customer Service - Ability to work under pressure and in an environment of a multi-national culture - Mastery of effective communication skills to impact and influence people * Foreign language(s)/: - Japanese native or N1 skills. - Knowing English or French is an advantage