Providing support to hotel partners. Maintaining strong vendor relations with a positive attitude Work closely and professionally with other departments within Mytour to ensure the best resolution for hotel partners Responding to inventory management inquiries. Contacting hotel partners to resolve issues (questions, changes, etc.). Assisting partners in issues pertaining to Mytour tools & applications. Proactively call hotel partners to resolve any anticipated future issues. Manage first-level accounting queries Handle relocations if request comes from hotel Work with hotels on promotional activities to increase bookings; Participation in weekly team meeting and learning in office Liaison person for properties to contact when they have commercial questions by phone when the Market Managers are unavailable
