Nhân Viên Account Executive SWEET DATES PRINTS

- Receive and handle customers' inquiries in a timely, polite manner following the company's guidelines and policies. Resolve complaints and disputes when they arise. Provide and maintain good customer service with clients. - Monitor orders from beginning to end. Ensure that deadlines and quality are met with customers' expectations. Work closely with the design and production teams - Continuously improve customer experiences and processes, bridging customers' needs and the company's service capabilities. - Identify sales opportunities and optimize operations through active and attentive communication and observations - Manage customer database and company's sale channels - Ad-hoc tasks

- Monthly salary range: 7-9 million VND. Negotiable depending on qualifications - 13th-month salary & performance-based bonus - Office house: 8 am -5 pm Mon-Fri - Annual leaves: 12 days of annual leaves besides public holidays - Quiet and cozy boutique office. The friendly and open working atmosphere with some certain level of flexibility

- College or University Graduate - Proficient in English, preferably IELTS 6.0 - Good with Microsoft Excel, Microsoft Word, Gmail, and its applications. - Detail-oriented, organized, and honest individual with an open mindset to learn and take initiatives - Good communication & interpersonal skills - Customer-centric mindset