Nhân Viên Chăm Sóc Khách Hàng Giỏi Tiếng Anh CÔNG TY TNHH GBG GROUP SERVICES

Answer questions from customers by chatting, emailing and/or talking on the phone. Work with clients who have complaints, orders, or require information about services purchased from the company while maintain a positive attitude and calmly respond. Cooperate with other staff to solve problems. Follow communication procedures, guidelines, and policies. Listen and resolve customers’ concerns, issues and questions to your best ability. Prepare customer reports by gathering data collected during customer interactions. Refer issues and questions to managers if necessary. WORKING TIME: Day shift: 11:00 AM to 08:00 PM. Night shift: 08:00 PM to 05:00 AM. Five working days a week.

BENEFITS: 12 days off a year. Salary review once a year. Birthday party monthly. Gifts on international/national holidays. (Women's day, Valentines,..) Annual Health Check. Social Security. 30% BONUS for night shifts (from 10 PM to 5 AM).

REQUIREMENTS: Communicate in English confidently and fluently. No experience needed. We will train you. Proactive, helpful, and willing to learn. Able to work NIGHT SHIFTS (8 PM-5 AM) and WEEKENDS. Maximum 3 night shifts/week. Must work in the office. Don’t worry, we have everything you need here, computers, snacks, drinks, and a security system.