Nhân Viên Lễ Tân ( Receptionist ) CÔNG TY TNHH LAB GROUP INTERNATIONAL VIỆT NAM

• Receive patient at front desk by greeting, introducing services, registering data into LIS/HIS, processing payment, tracking and sending results. • Telephone Skills: Managing large amounts of inbound and outbound calls in a timely manner; following call center “scripts” when handling different topics, identifying customers’ needs, clarify information, research every issue and providing solutions. • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures). • Seize opportunities to upsell products when they arise. • Order front office supplies and keep inventory of stock. • Ensure patient confidentiality. • Maintain safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations. • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Total Income: 8.000.000 - 10.000.000 VNĐ Social insurance and 24/7 accident insurance Professional working environment with sustainable growth Work-life balance culture with flexible working time

• Good English communication, strong customer service skills • Professional attitude and appearance • Proficiency in Microsoft Office and hands-on experience with office equipment • Previous customer service experience, especially in particular healthcare sector (preferred) • Familiarity with CRM systems and practices is a plus Work in flexible shifts (8 hours/day and 6 days/week) Work placement: 420 Cao Thang Street, Ward 12, District 10, Ho Chi Minh City