- Maintain & update of customer complaints and compliments reports. - Provide assistance to QA team in term of material preparation/ liaising with IT/office admin for any logistic items required for trainings held by QMD. - Assist QA team in maintain Reliance system and provide supports to laboratory staffs in this regard if required. - Support QA team to ensure quality related info is updated in N Drive under Quality folder; roXtra. - Secretary of monthly HSE monthly meeting including taking minute & sending up the follow ups/ reports to the committee. - Provide support to QA team on making payment, claims form, and other forms required by local authority in the areas of QMD application. - Provide quality poster printing work for any internal campaign initiated by QMD. - Support labs on the collected hazard wastes and disposal samples. - Monitoring the supplier during they are sampling for the environmental reports. - Submit the requested documents to HEPZA, DONRE….… - Assisting QMR in overall Health, Safety and Environmental (HSE) function of the organization. - Coordinate and conduct HSE related trainings and educational events such as annual HSE campaigns, Factory Inspection...etc. - Coordinate all 6S Housekeeping related activities including inspection and auditing exercises. - Interface with statutory agencies on regulatory and licensing requirements as well as external for works carried out in organization’s premises. - Managing all contractors’ related matters and conducting monthly contractors’ safety briefing. - Providing supporting in all quality, safety and environmental training related matters.
