Quality Service Engineer Công Ty Cổ Phần Thép POSCO YAMATO VINA

- Worked at Ho Chi Minh sales office (will be attended the training at Factory 03 months, at Phu My II Industrial zone, Ba Ria - Vung Tau province) - Act as the primary point of contact for customer complaints - Visit customer sites upon request to identify and address technical issues - Actively listen to and understand customer concerns and issues - Analyze the problem and provide the root cause related to product quality - Propose resolutions efficiently and effectively, exceeding customer expectations - Negotiate with customers when necessary to reach a mutually agreeable solution - Follow up with customers to ensure satisfaction with the solution - Document all interactions and solutions accurately for future reference

- Award for individual/team/department having best performance - Support meal for employees - PTI Insurance - Free accommodation - Bonus company leaves - Salary reviewing 2 times per year - Team building - Inter/External training

- Graduated from university, major in QC, QA, Mechanical Engineering or any related major. - Have working experience in QA, QC or customer services - Good at English, computing - Other matters shall be discussed during the interview.