- Responsible for overall supervision, planning, control and coordination of all activities of personnel engaged in serving food and beverages in the restaurant. - Set up standard procedures for professional guidance for all positions in the restaurant - Manage restaurant and day-to-day operations within budgeted guidelines and to the highest standards - Identify customers’ needs and respond proactively to all of their concerns - Collaborate with the sales department to plan, execute, and report on promotions and incentives aligned with events and seasons. - Supervise and manage staff, ensuring adherence to processes and hotel standards. - Respond promptly to and handle any emergency situations that may arise during food service operations. - Prepare regular financial and asset management reports for the department. * Làm việc tại M Village Quận 1, 3
