- Responsible for all equipment and the general condition of the Outlet. Liaise with Maintenance to ensure the area is in excellent condition. - Coordinates with Executive Chef to ensure that all items of food meet desired image and quality and also for the developments of special promotions. - Ensures control of operating expenses, wages and benefits and cost of sales. - Handling complaints from guests in a pleasant and efficient manner, to ensure guests satisfaction. - Coordinates the activities of Shiftleaders and Wait Staff to ensure most effective service to customers. - Coordinate the upkeep and cleanliness of the outlets by liaising with Housekeeping. - Responsible for the checking of all stock, requisitions and equipment daily.
