Restaurant Supervisor KHÁCH SẠN SANOUVA SÀI GÒN

- Divide work shifts, check uniforms, service skills of waiters, tables, bars. - Receive requests from departments and assign work to specialized staff. - Monitor employee preparation activities at the beginning of the shift, evaluate the quality of work performed - Make sure the preparations are ready before serving customers. - Monitor the service process of staff to ensure that the service standards of the hotel - restaurant are met, customers are satisfied. - Flexibly mobilize support staff to work when crowded. - Support the setup process and serve customers. - Receive special requests, feedback from guests and coordinate with relevant departments to solve them satisfactorily for customer satisfaction. - Proactively solve problems that occur during service and payment in accordance with standard hotel-restaurant operations. - Handle service quality complaints to avoid repeating the same error and save the content in the monitoring book.

- A provided meal per shift - Social and health insurance - Annual health check - Get on-the-job training from experienced and qualified staff - Basic salary, allowance, bonus based on monthly revenue, bonus on holidays, 13th month pay - Uniform and allowance for parking fee - Receive a rewarding incentive according to the capacity - A permanent job - Promotion opportunities - Receive special benefits offered to employees of Sanouva Hotel

- Experience in a similar position or years of experience in a team leader position. - Good conversational English. - Basic computer skills - Agile, honest, good communication skills, willing to work in shifts, overtime