- Managing restaurant staff's work schedules. - Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations. - Checking in on dining customers to enquire about food quality and service. - Training restaurant staff. - Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked. - Reviewing customer surveys to develop and implement ways to improve customer service. - Resolving customer complaints in a professional manner.
