- Provide consultation on Dat Bike’s products to customers and ensure excellent customer experience at Dat Bike’s stores. - Identify and address concerns of customers about our products or EV in general, converting them from leads to sales. - Maintain accurate and up-to-date records of all actual and attempted customer interactions on the CRM system. - Continuously review and analyze sales metrics to identify and optimize opportunities. - Work as a team to identify issues, propose solutions, and take part in projects to contribute to operation and sales efficiency.
