- Ensures an efficient and accurate filing system to maintain records of all Sales Agreements, Contracts and Quotations for the Hotel. - Reviews and responds to RFPs, while thoroughly qualifying each client’s wants and needs - Drafts and distributes proposals, contracts and submit sales reports in a timely manner. - Provides accurate reporting of business booked to the Sales Coordinator for monthly consolidation. - Entertains and conducts hotel inspections to clients whenever required. - Establishes and maintains strong relationship with the established clientele and constantly explores new business opportunities. - Liaises and works closely with the related operation departments ensuring guest's requests and expectations are being met. - Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems.
