Sales • Telesales and face to face STEAM English course advisory • Responsible for and achieve person target monthly • Fill up classes with students to meet the minimum number of students in each class
Re-enrolment • Responsible for re-enrolment monthly target • Fill up classes with students to meet the minimum number of students in each class • Do re-enroll and care call • Consult extra course at AEG Service • Arrange schedule, class for students • Well manage students’ transfers, refunds, saving fee • Follow up outstanding payment of students • Take care of students for referrals and renewals • Handle customer complaints, customer requests • Support with organizing events/ activities for students • Handle students’ requests/ complaints on a daily basis • Prepare and do customer survey (via hardcopy form and telesales) • Check attendant • Call absence
Manager Training and Management • Support to train and coach Admissions Consultant (AC) team at the center • Support to supervise daily tasks of AC team • Support to arrange working schedule for AC Team • Support to plan and execute the sales strategic plans as CM’s requests
Other tasks arranged by Center Management
