The ODM Group is a Promotional Products Marketing Agency with in-house design studio Mindsparkz. The Senior Sales Associate/ Key Account Manager is supposed to have a genuine passion and interest in sales and account management, and thrive in a fun, fast-paced environment. The role involves Business Development, Sales and Client Success with strong input in design. Successful candidates with strong performance and proven sales results are ensured a 6 months appraisal on their joining this position. Reports To: Sales Manager Major Responsibilities: Manage, develop & grow new and existing key customer accounts Ensuring high levels of customer satisfaction as well as up-sell and cross-sell potential within existing customers to maximize share of wallet Develop and define the business strategy to achieve quarterly and yearly sales revenue, profitability and growth targets. Build and manage good pipelines to grow the market share Analyze market intelligence and CRM data related to various businesses in the different verticals. Work with the internal teams to embrace change and offer innovative thinking cross-functionally, communicate with all stakeholders in customers' success. Manage all workflow through Creative and Production teams
