- College degree in Computer Science or equivalent.
- System Engineer with at least 5 years of experience, ideally in international companies.
- Fluent in English (speaking and writing).
- MS Exchange environment expertise is a must-have, in an on-prem as well as in Cloud environment (M365).
- Strong virtualization knowledge and practice (VMware).
- Very strong knowledge of running an MS Teams environment.
- Knowledge of running a telephony service on-premise environment (Skype).
- Working knowledge of PowerShell scripting is a big advantage.
- Capacity planning, demand management, service health monitoring & reporting, etc.
- Strong knowledge of Windows and Microsoft ecosystems (Windows, AD, Azure).
- Very good knowledge of network concepts (DNS, DHCP, VPNs, Firewalls, etc)
- Good experience in managing backup/restore environments and processes.
- Basic knowledge of Unix/Linux operating systems.
- Good process design skills, and strong business acumen.
- Ability to work independently in a fast-paced company.
- Flexibility to adjust to changing requirements, schedules, and priorities.
- Strong sense of quality and process improvements, using ITIL best practice principles.