Sales Responsibilities: • Engage in sales and provide advice, support, and solutions to customers' inquiries or complaints regarding products through various channels (Facebook, Zalo, Shopee,...) • Advise, supply, and support product information, brand, company, and sales policies through phone calls, response customer’s chatting, utilizing available data sources from Marketing team. Customer Care Responsibilities: • Care for customers before and after purchases through chatting or telesales. • Maintain and nurture relationships with existing customers. • Coordinate with team to monitor customer care and support regarding the company's products. • Perform tasks as directed by superiors.
