- Maintaining a positive, empathetic, and professional attitude toward guests at all times - Communication with other departments to ensure positive Guest experience - One Touch Guest communication in resolving issues - Responsible for all Guest communication via web, email and phone - Find ways to improve Guest Experience, finding ways to create WOW experience on daily basis - Ensure good guest experience, create new ways to have a great guest experiences & recover when there are issues or complaints - Will be trained and maintain the core values of Pizza 4P‘s includes: - Compassion - Authenticity - Kaizen - Omotenashi
