Online Learning Experience Officer - Nhân Viên Phòng Đào Tạo Tổ chức Giáo dục và Đào tạo Apollo Việt Nam

1. Job description KPIs Scheduling efficiency (40%) - Proper teachers scheduling & well planning to optimize teachers’ schedule, minimize cancellation or teacher changes  Online operations (40%) Teaching schedules are updated promptly and accurately on all platforms All relevant queries from online teachers are solved promptly Technical issues are minimized and supported on time Reporting accuracy (20%): Ensure  100% accuracy & timely on all reports required General responsibilities of OLXO: - Online operations Ensure class schedules are updated promptly and accurately on the learning management system and virtual classroom platforms. Monitor the scheduling dashboard to ensure teachers have entered the classroom on time and, when needed, allocate cover teachers accordingly. Assist online teachers with the use of the learning management system and virtual classroom platforms. Available on Slack and Skype (on assigned working shift) to promptly support technical issues and address all relevant queries from online teachers. Help liaise between online and offline teachers on all matters relating to co-taught classes and students (student/class issues, questions/issues with actual lessons and curriculum, general questions between online and offline teachers). - Others: Attend regular meetings and training sessions as scheduled by the OSLXM and/or OLXMs. Specific role of OLXO-Scheduler - Scheduling Coordinate with LXOs (Schedulers) at all centers NTW on a daily basis regarding online class schedule (confirmation of opening online classes; online/offline sessions cancellation, covering…) Make sure online teachers are fully aware of their weekly teaching schedule and are updated on all changes including class closing/opening/canceling/covering… on time. - Reporting: Prepare the online teachers’ monthly timesheets and other reports as required. Weekly & MTD reports on Teachers’ Efficiency & Other reports as assigned

Get attractive income Review annual salary and get 13th month salary Join a training program from senior experts Career progression path obviously Develop yourself in an workspace respecting individual identity Working in an international, professional and modern environment Receive a full English scholarship for children and 50% scholarship for relatives. Exciting annual Company Trip activities Enjoy a leave of absence from 14 days or more according to level, Christmas holidays with full salary Provided with all working equipment

Vietnamese national and Holder of a Bachelor’s degree A high intermediate level in English  Ability to deal with Vietnamese nationals as well as expats in a professional and courteous manner. Attention to detail and an ability to work to strict deadlines Accurate and timely reporting Ability to work in a team environment A high level of organizational skills particularly in terms of time management and office management Careful, hard-working, good-natured, active. Have an inquiring mind Computer literacy Shift working